A Quality Move from a Quality Colorado Springs Moving Company

The quality of a move is just as imperative as the expense affiliated with it, if not more. You shouldn’t drop off your stuff to the hands of Colorado Springs movers who aren’t keeping track of how sufficient their systems are. That’s a potential disaster in the works and inflates the probability of your possessions being damaged while in transit. Here at A-1 Freeman Moving Group, we’ve got a sizable emphasis on confirming we support our customers with the most outstanding Colorado Springs moving experience they can likely have during an already chaotic time.

customer service is critical in moving companies We succeed in this through our Quality Assurance Program. A big part of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we give out to each of our customers so that we can keep track of how capably we did during our methods. It has questions that cover every step in the process leading off with the first sales call all the way through to the final delivery. This allows us to receive feedback directly from the folks whose opinion matters the most, our clients!

We track all of these stats in in turn to get a look at a complete image of how we’re doing. If we observe that there’s a section that’s encountering some pain, we’ll be able to adapt our technique and get the problem fixed for the future. By regularly developing our methods, we’re able to stay leaps and bounds ahead of everyone else when it comes to providing dependable, high-quality customer service each and every time.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving needs you have, be sure you’re hiring a professional moving company that has a strong plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate.


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