Colorado Springs Moving Blog - Tips, Tricks, and Insider Info
July 31, 2017

A Quality Move from a Quality Colorado Springs Moving Company

The quality of a move is just as important as the price coupled with it, if not more. You should think before you relinquish your stuff to the care of Colorado Springs movers who aren’t keeping track of how effective their techniques are. That’s a potential disaster in the works and increases the odds of your items being banged up during transit. Here at A-1 Freeman Moving Group, we’ve got a big emphasis on making sure we supply our clients with the most outstanding Colorado Springs moving experience they can possibly have during an already wild time.

customer service is critical in moving companies We achieve this by way of our Quality Assurance Program. A big share of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we provide to all of our clients so that we can get a good idea of how strongly we performed all through our processes. It has questions that cover every step in the process leading off with the initial sales call all the way till the final delivery. This permits us to receive feedback directly from the people whose opinion most significant, our customers!

We record all of these stats in order to get a look at an overall picture of how we’re doing. If we spot that there’s a part that’s running into some struggles, we’ll be able to adapt our method and squash the issue for the next time. By constantly developing our techniques, we’re able to stay well ahead of our competition when it comes to giving consistent, high-quality customer service time and time again.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving requirements you have, make sure you’re hiring a professional moving company that has a solid plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate.

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The Mickelson Family
The Mickelson Family
Best. Move. Ever!
Very pleased with the overall respect and care the men gave to my possessions. Even mailing me very quickly the only thing lost in transit. Would recommend to anyone needing a long distant move.
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