What to Expect with Your Local Residential Move in Colorado Springs

How far you’re moving isn’t your only concern. You still want to make sure your local residential move’s a pleasant move – no pressures, no problems, no provocations. A-1 Freeman Moving Group will see to it. We’ve helped thousands of Colorado Springs people move across the street or across town since we’ve been in business. What our customers really like is our stress-free performance of …

The Moving Process

These are the steps you can rely on us taking:

FREE Ballpark Pricing

When you first engage us to consult on your move, we’ll deliver a FREE ballpark estimate of what it will cost you – given our preparatory understanding of your requirements. This figure may go up or go down, as a consequence of further review and what move options you choose.

The Home Survey

We give you two options for helping us deliver a final, accurate estimate – both of which is intended to complement your schedule in a way that’s most convenient for you:

1. a personal, in-home conference with one of our expert estimators – featuring a room-by-room survey of the possessions you’ll need moved, or
2. a video inventory that uses the latest technology, connecting you to our estimator via your smart phone as you guide us through your home and clearly indicate what has to be moved.

The Written Estimate

Taking into account our consultations with you and the results of your Home Survey, we’ll offer a written estimate of your move’s cost. This written estimate presents that cost with far greater specificity than our preliminary ballpark estimate. It pertains to every aspect of your shipment, including all moving services you’ve told us you want.

The Customer Agreement

When you’ve chosen your best options and agreed to our terms and pricing, you’ll sign an agreement with us. Consider this your move contract establishing locations, move dates and times, the moving services you’ve picked, and other details such as cost, safety, and insurance. With this concluded, we set up your move.

The Move Plan

This is the point at which your very own A-1 Freeman Moving Group Move Concierge gets hold of you to …

• affirm your move dates and the addresses involved
• affirm which of our services you want
• counsel you in what to expect from your move, and
• answer your questions.

Your Move Concierge is your one point of contact from this point until the conclusion of your move. He or she will see to it that you’re fully aware of all that’s happening with your local residential move – to provide as smooth, seamless, and satisfying a move as anyone can provide.

The Pre-Move Confirmation

As your move date advances, we’ll email or phone you to ensure that everything agreed upon is still a “go.” We’ll make a final confirmation of dates, times, locations, and other elements of the move to keep it on track.

Packing

As always, we offer you options to meet your needs and budget. You can do the packing by yourself (and we can deliver the packing materials, if you like) … you can authorize our full-service Colorado Springs movers to provide backup packing assistance … or you can have a personalized plan where you start the packing and we help with specialty items.

Loading

When the truck and crew get to your place, they’ll introduce themselves and conduct a walk-through of your home to get accustomed to the layout and what needs moving. Then they’ll prepare the home to safeguard it, padding stair rails, sharp corners, doors and jambs, and placing carpet covers to keep high-traffic areas free of dirt and damage. Next, they’ll perform a systematic loading procedure, where moving boxes are labeled and inventoried according to rooms and your needs when you arrive at your new home. Things that have to be disassembled – from entertainment centers to beds to swing sets – are carefully taken apart at this time. During the loading process, quality checks are conducted and communication with your Move Concierge is maintained.

Delivery

Once we’ve gotten your shipment safely to your new home – in good time and in one piece, we unload it with exceptional care. Our delivery services encompass …

• making use of protective pads and carpet covers to keep your your new home safe from any sort of damage during the course of your move-in,
• systematic unloading – where we set your belongings into the rooms you want them in, at your direction,
• reassembly of equipment broken down intentionally for the move – beds, and so forth,
• unpacking – just let us know; we’ll take care of if, and
• debris removal – where, if you want, our team will get rid of all the empty moving boxes and other such debris after the unpacking.

The Post-Move Follow-up

This is where your personal A-1 Freeman Moving Group Move Concierge contacts you to learn how you think the move went … determine the quality of the services we executed … discuss any issues that might linger … and, especially, THANK YOU for choosing A-1 Freeman Moving Group! Your complete satisfaction is essential to enhancing the quality of the services we extend to everyone.