What to Expect with A-1 Freeman Moving Group Employee Relocation Services As far as we’re concerned, your corporate relocation isn’t simply an issue of seeing that you get from one place to another. It’s also a matter of seeing that your business productive and profitable all through the move. One way we assure this – one vital way – is to assist in the relocation of your employees. That’s why we provide so complete a selection of employee relocation services that are unexcelled in the industry. And just as practical and proficient as we are in performing your office move, we’re similarly so in the way we deal with employee relocation. Our approach very much helps diminish the pressures of moving. That keeps your employees happy and, thus, makes your corporate relocation a satisfying experience for all involved. Our Employee Relocation Process These are the steps you can count on us taking: Corporate Needs Assessment Our field representatives get together with you up front to solicit information regarding each issue impacting your corporate move – including not only what’s slated for the move but also who’s slated for the move. We’ll also check out whatever move policy you’ve instituted to see to it that our services as your move progresses. Employee Education A A-1 Freeman Moving Group Move Concierge will make contact with your transferring employees to discuss each employee’s relocation needs, explain our services and how we perform them, and make clear what particular help the Move Concierge will provide. In the first contact, the Move Concierge will offer your employees an explanation of ... the basics of moving, our in-home and video inventorying process, our insurance coverage, shipment dates and spreads, their company’s corporate move policy, and how A-1 Freeman Moving Group actually assists children and families in coping with the relocation process. Employee Move Assistance The all-encompassing services we have each and every one of your relocating employees and their families comprise ... real-estate aid to cut overall relocation costs and headaches for your company and your employees – due to A-1 Freeman Moving Group’s joining with SIRVA Relocation, a national, full-service relocation firm specializing in home sale marketing and property closing, temporary housing, home finding and destination services, and mortgage financing; A-1 Freeman Moving Group SourceOne Service to simplify the moving process for your employees – managed by their personal Move Concierge, who serves as the employee’s single point of contact and delegates a driver crew to handle their relocation from start to finish; packing assistance; delivery of packing provisions for self-pack; full loading, moving, and unloading services; take-apart and, after the move, putting back together pieces like beds, entertainment centers, swing sets, etc.; and vehicle freighting – cars, trucks, motorcycles ... even ATVs and boats. Other services can be provided as well, in accordance with the provisions of the corporate move policy and the terms of the move agreement. Frequent Communication Over the course of the relocation process, the Move Concierge communicates constantly with your employees, providing ... Move Concierge assistance as necessary, 24 hours a day, online move status updates 24 hours a day, at least 70 communications throughout the move, including assistance from others as a complement to the services of the Move Concierge who can help ensure a seamless relocation, pro-active customer service to prevent minor matters from becoming huge setbacks, responsive service – such as rapidly returning calls when employees have questions or concerns, and communication post-move – even through final claims resolution, where claims are, in fact, filed. Post-Relocation Follow-up Having relocated an employee, the Move Concierge will contact that employee to conduct a short, congenial post-move survey. This, basically, is a wrap-up “quality check” to see how satisfactorily your employee feels the relocation was executed, how well we met his or her expectations, and what, if any, questions might still need taking care of. Understanding these things helps us continually revolutionize our services and our move capabilities. As a parting thought, our Move Concierge will give your employees a resounding THANK YOU for the opportunity to serve each of them! read what others have said about us Request a free quote